Terms & Privacy Policy
Last Updated: June 01, 2025 at 1:42 PM
Please read these terms and privacy policy carefully before using ML Topup services. By using our services, you agree to comply with these terms and conditions.
100% Secure
KHQR secure payment system
Fast Delivery
10 minutes to 3 hours
24/7 Support
Telegram @MLTOPUP
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1. Diamond Purchase Process
3 sub-sections
Purchase Methods
Diamonds can be purchased through KHQR payment system provided on our website. Ensure that you choose the correct payment method and follow the instructions carefully for secure transactions.
Transaction Confirmation
All purchases are final once the payment is confirmed. You will receive a confirmation notification within the platform detailing your transaction status and diamond delivery.
Pricing
All prices are listed in USD currency. We reserve the right to change the prices of diamonds at any time without prior notice to reflect market conditions.
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2. Payment Policies
3 sub-sections
Payment Information
Users must provide accurate payment information when making a purchase. We use secure KHQR payment gateway. All transactions are encrypted and processed securely.
Refunds and Chargebacks
All purchases are non-refundable once diamonds are delivered. In case of technical issues or unauthorized transactions, contact our support team within 24 hours.
Taxes and Fees
You are responsible for any taxes or additional fees imposed by your local government or financial institution. All prices displayed are final.
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3. Diamond Delivery and Usage
4 sub-sections
Delivery Time
Diamonds are typically delivered within 1 minutes to 3 hours upon successful payment. Delivery may be delayed during high traffic periods or technical maintenance.
Usage of Diamonds
Once credited to your Mobile Legends account, diamonds can be used for in-game purchases. Diamonds have no cash value and cannot be exchanged for real currency.
Account Verification
Ensure your User ID and Server ID are correct before purchase. Incorrect information may result in delivery to wrong accounts, which cannot be reversed.
First Top-up Bonus
First top-up packages can only be purchased once per account. Attempts to purchase duplicate first top-up packages will be automatically rejected.
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4. User Conduct and Responsibilities
3 sub-sections
Compliance with Laws
Users must comply with all applicable laws and regulations when using our services. Any illegal activities will result in immediate account suspension.
Prohibited Actions
Users are prohibited from reselling diamonds, engaging in fraudulent transactions, or exploiting system vulnerabilities. Such actions will lead to account termination.
Reporting Issues
Users should report technical issues or suspicious activities to our Telegram support @MLTOPUP. We investigate and address reports promptly.
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5. Refund and Cancellation Policy
3 sub-sections
No Refunds
All purchases are final once diamonds are delivered to your account. Users must review their orders carefully before making payment.
Cancellation of Transactions
Once payment is processed, transactions cannot be canceled. Ensure you intend to complete the purchase before proceeding with payment.
Disputed Transactions
For disputes, contact our support team within 24 hours of the transaction. We will investigate and take appropriate action based on findings.
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6. Limitation of Liability
3 sub-sections
Service Availability
Our services are provided "as is" without warranties. We strive for 99.9% uptime but cannot guarantee uninterrupted service availability.
Limitation of Damages
We shall not be liable for indirect, incidental, or consequential damages arising from service use, including loss of profits or data.
User Responsibility
Users agree to use our services responsibly and acknowledge that gaming purchases are entertainment expenses with no guaranteed returns.
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7. Privacy Policy
4 sub-sections
Data Collection
We collect minimal personal information: User ID, Server ID, and payment data necessary for diamond delivery. No sensitive personal data is stored.
Data Security
We implement industry-standard security measures including encryption and secure payment processing. However, no online service is 100% secure.
Data Usage
Your information is used solely for processing orders and providing customer support. We do not sell or share your data with third parties.
Cookies and Tracking
We use essential cookies for website functionality and order processing. No tracking cookies or analytics are used for marketing purposes.
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8. Terms Updates
3 sub-sections
Right to Modify
We reserve the right to modify these terms at any time. Changes become effective immediately upon posting on the website.
User Notification
Significant changes will be announced on our website and Telegram channel. Continued use constitutes acceptance of updated terms.
Service Continuity
We aim to provide consistent service but reserve the right to modify or discontinue features with appropriate notice to users.
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9. Contact Information
3 sub-sections
Customer Support
For questions about these terms or technical support, contact us via Telegram @MLTOPUP. Our team responds within 24 hours.
Business Hours
Support is available 24/7 via Telegram. Response times may vary during peak hours but we aim to assist all users promptly.
Emergency Contact
For urgent payment issues or account problems, contact us immediately via Telegram with your order details for fastest resolution.
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Need Help?
If you have any questions about these terms or need assistance with our services, our support team is ready to help you 24/7.
These terms were last updated on June 01, 2025. We recommend reviewing them periodically for any changes.